PRIVACY AND COOKIE POLICY
Effective Date:
This Privacy and Cookie Policy ("Policy") outlines how Premier Insurance Brokers LLC O.P.C which operates under the name Insureone.ae ("we," "us," or "our") collects, uses, shares, and protects personal data and how cookies and similar technologies are utilized on our website ("Website").
This Policy is in compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("UAE PDPL") and other applicable UAE laws. By accessing or using our website, you agree to the terms of this Policy.
1. Scope of the Policy
This Policy applies to all personal data collected, processed, or stored by PIB through our Website or associated services, as well as interactions with users, clients, or business partners in the UAE. It also governs the use of cookies and similar technologies on our Website.
2. Data We Collect
We may collect the following types of personal data:
Identification Information: Name, email address, phone number, job title, and company name.
Technical Information: IP address, browser type, operating system, and other device identifiers.
Usage Data: Data about how you interact with our Website, such as pages visited, time spent, and navigation patterns.
Transaction Data: Payment and billing information where applicable.
3. Purpose of Data Collection
We process your personal data for the following purposes:
Service Delivery: To provide, maintain, and enhance our services and respond to inquiries.
Compliance: To comply with UAE legal and regulatory requirements.
Communication: To send updates, promotional materials, or important notices related to our services.
Security: To protect our Website and users from unauthorized access or misuse.
Analysis: To evaluate and improve the functionality and performance of our Website and services.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Your Consent: For non-essential processing, such as marketing communications.
Contractual Necessity: To perform a contract with you or take steps at your request prior to entering into a contract.
Legal Obligations: To comply with applicable UAE laws and regulations.
Legitimate Interests: For business purposes, provided these do not override your fundamental rights and freedoms.
5. Sharing and Transfer of Data
Your personal data may be shared with:
Service Providers: Third-party vendors that support our operations, such as IT service providers and marketing agencies.
Regulatory Authorities: As required by law or to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the involved parties.
Where data is transferred outside the UAE, we ensure appropriate safeguards are in place, including contractual clauses, to protect your data in compliance with UAE PDPL.
6. Cookie Usage
Definition of Cookies
Cookies are small data files stored on your device (computer, tablet, or smartphone) when you visit a website. They are designed to retain user preferences, store information for functionalities such as shopping carts, and provide anonymized tracking data to third-party applications. Cookies enhance the functionality of our Website and improve your user experience.
Categories of Cookies
PIB employs the following categories of cookies:
Strictly Necessary Cookies: Essential for the operation of the Website. Without them, certain functionalities, such as accessing secure areas, would not be possible.
Examples: Authentication cookies, and security cookies.
Performance and Analytics Cookies: Collect aggregated data about how visitors interact with the Website, including pages visited and any error messages received. This information helps us improve Website functionality and user experience.
Examples: Google Analytics cookies, and traffic analysis cookies.
Functionality Cookies: Remember your preferences and choices (such as language or region) to provide enhanced and personalized features.
Examples: User preference cookies, and language selection cookies.
Targeting and Advertising Cookies: Record your visit to the Website, pages viewed, and links followed. They are used to deliver advertisements relevant to your interests and measure the effectiveness of advertising campaigns.
Examples: Facebook Pixel, LinkedIn Insight Tag.
Third-Party Cookies
These cookies are placed by external service providers who assist us in understanding how the Website is used and in delivering personalized advertising. PIB does not control these cookies and recommends reviewing the respective third party’s cookie policy.
Cookie Retention Period
Session Cookies: These are temporary cookies that are deleted when you close your browser.
Persistent Cookies: These remain on your device until their predefined expiration or until you delete them manually.
Managing Cookies
You have the right to accept or reject cookies. You can manage your cookie preferences in the following ways:
Browser Settings: Most browsers allow you to block or delete cookies through their settings. Refer to your browser’s help section for guidance.
Cookie Consent Banner: Upon your first visit to our Website, a banner will prompt you to accept or customize your cookie preferences in compliance with UAE PDPL requirements.
Third-Party Opt-Out Mechanisms: You can opt out of third-party cookies via the respective providers opt-out pages, such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).
7. Data Retention
We retain personal data and cookies only for as long as necessary to fulfil the purposes outlined in this Policy or as required by UAE law. Once the retention period expires, we securely delete or anonymize the data.
8. Your Rights
Under the UAE PDPL, you have the following rights:
Access: To request a copy of the personal data we hold about you.
Correction: To request updates or corrections to inaccurate or incomplete data.
Erasure: To request the deletion of personal data, subject to legal obligations.
Restriction: To limit the processing of your data under certain conditions.
Objection: To object to specific types of data processing, such as direct marketing.
Data Portability: To request the transfer of your data to another service provider where technically feasible.
To exercise these rights, please contact us using the details below.
9. Security Measures
We employ robust technical and organizational measures to protect personal data and cookie-related information from unauthorized access, alteration, or destruction. These include encryption, access controls, and regular security audits.
10. Updates to this Policy
PIB reserves the right to amend this Policy at any time to reflect changes in technology, legal requirements, or business practices. Updates will be posted on this page with an updated effective date. We encourage you to review this Policy periodically for updates.
11. Contact Information
For inquiries regarding this Policy, your data rights, or cookie preferences, please contact us at:
Email: info@insureone.ae
Address: Al Mamoura, Golden Tower - Mezzanine, C 66 - Block A Muroor St - Al Nahyan - Abu Dhabi.
By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy and Cookie Policy in accordance with UAE laws.
